Short questions about Tracksolid
What to do when the platform doesn’t update location? Issue command “check location” on the platform to query new location. If the location returned deviate from the location displayed on the platform, that means something is wrong with the platform. Please contact us for support. Do you have guidance for the platform? Yes, after you log in, just click “Help ” on the upper right corner in the page, then you can have yourself guided. Do Tracksolid/Car-Matrix platform have open APIs？ Yes, we have, and you will need an account on that platform to use those APIs. Contact our staff for the document and more detail. What types of tracking systems are there? There are two types of GPS Tracking Systems: a. Real-Time tracking systems: This type of system will collect the information of the vehicle and send it immediately or every 30 seconds to the servers that will process the information. This type of system is ideal when it is a priority to have an on-line, instant control of